Customer Service Agent – eMedvertise

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Site eMedvertise

Are you looking for an exciting and challenging job among great colleagues and you are fluent in Dutch, English and either or both German and French? Then eMedvertise has a great opportunity for you.

Working at eMedvertise means being part of a motivated team in an inspiring environment at a dynamic enterprise. Slowing down or standing still are really no option. That’s why we hire positive and flexible team members with a creative and professional mindset who enjoy to provide service to our customers and understand that the job needs to be done at the end of the day.

WHAT WILL YOU BE DOING?

  • Maintain contact with our customer concerning actual questions, issues and/or uncertainties, by phone, e-mail, chat and social media.
  • Redirect specific customer questions to the right person(s) in the process.
  • Settle customer questions and/or possible complaints in the most customer friendly way.
  • Contribute to team oriented tasks like planning, quality control and training.

WHY DOES THE ROLE FIT YOU?

  • You are able to perform the job in Dutch, English and either or both German and French, which means oral as well as in writing.
  • In your work you are customer oriented, motivated, independent, accurate and effective. You are a natural when it comes to working with computers and different sorts of software.
  • You are available for at least 20 hours a week.

WHAT DO WE OFFER?

  • A dynamic job within a close team with a lot of freedom, responsibility and room for own initiative.
  • eMedvertise offers an attractive salary, complemented with very good secondary conditions, like a holiday bonus, end of year bonus and individual performance bonus.